FiveLAPD - Los Angeles Communication Center

On July 7, 2024, Director T. Galardi assumed command of the Los Angeles Communications Center (LACC), the largest Public Safety Answering Point (PSAP) in the State of California and third largest in the country with sworn and civilian employees. LACC dispatchers answer more than 1.3 million 9-1-1 calls per year and over 2.7 million calls in total.

Director Tony served as the Deputy Chief of Los Angeles Police department prior to retiring and taking over LACC.

Education:

Director Tony earned a Bachelor of Science Degree in Transportation and Logistics in 1999 from California State University and a master’s degree in Security Studies in 2019 from the Naval Postgraduate School.

On average, each person will dial 9-1-1 at least twice in their lifetime. Whether faced with a large-scale emergency situation in the wake of a natural disaster or simply reporting a traffic hazard, the only thing that connects people to the first responder assistance they need are the dedicated 9-1-1 dispatchers working at the Los Angeles Communications Center (LACC) and in emergency call centers across the State of California.

The men and women of LACC form the critical link between first responders and motorists logging over 100 million daily miles on Los Angeles County freeways. Staffed 24 hours a day, LACC Public Safety Dispatchers and Operators work tirelessly behind the scenes to handle 9-1-1 calls, non-emergency calls and dispatching for over 1,500 uniformed personnel and 300 tow truck operators.

Calling 9-1-1 for any reason can often be an overwhelming and stressful experience. LACC has over 180 dispatch personnel who are trained to offer both emergency and non-emergency information and are certified by the Commission on Police Officer Standards and Training (POST). On average, LACC handles over 2.7 million calls per year, while providing critical operational support to our 10 CHP field offices. Dispatchers are also responsible for tracking and updating a multitude of local, state and national criminal justice databases.

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